Want to put some added punch into your patient caring, satisfaction, and loyalty programs?
In such a case you might want to consider using one or more of the following downloadable resources. These resources are free to healthcare providers for use within their organization to improve patient care, satisfaction, and loyalty.
A Must Read Book...
The Healing of America
A Global Quest For Better, Cheaper, And Fairer Healthcare
by
T.R. Reid
2009
Three Steps to Improving Employee and Patient Satisfaction...
Head-Trash
Attitude
Be Careful
Customer Service
Terroism in the Hospital
Illiteracy
Disney Difference
Service is like an Egg
Service Spelled Out
Horsing Around
FREE Medical Expenses Tracking Program
Quicken Health Expense Tracker is a web application that helps you manage your out-of-pocket spending on medical bills, and can help you find and fix billing errors so you don't pay more than you owe. With Quicken Health Expense Tracker you can:
- Know what to pay - Understand what medical bills you need to pay and why.
- See what you've spent - Know where you stand on your deductibles and out-of-pocket maximums.
- Make tax time easier - Have your potential medical expense tax deductions summarized for you.
- Find and fix errors - Spot medical billing errors and get help resolving them.
- Quickly pay your medical bills - Send payments directly to doctors and hospitals with a couple of clicks in Quicken Health Expense Tracker.(Available only for members of select health plans.)
- Organize everything all in one place - Even if you change health plans, you can still use Quicken Health Expense Tracker and access your information.
If you would like to share a resource you created for NPRW e-mail it to John O'Malley for inclusion under Free Resources.
Rudeness is an illness. You do not have to be a doctor to diagnose rudeness...
Therefore, let us know before you go!
